Impera Jewels operates this website and online store, including all related content, features, products, and services (collectively referred to as the “Services”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our Services.
By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Personal Information We Collect
We may collect the following types of personal information depending on how you interact with our Services:
- Contact Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Payment details are processed securely via third-party providers. We do not store card details.
- Account Information: Login details, preferences, and account settings.
- Order Information: Products viewed, purchased, returned, or added to cart.
- Customer Support Data: Messages, inquiries, and communication history.
- Device & Technical Data: IP address, browser type, device information.
- Usage Data: Interaction with website pages, features, and timing of visits.
2. How We Use Your Information
Your information is used to provide and improve our Services, including:
- Processing and fulfilling orders
- Managing transactions, returns, and exchanges
- Providing customer support and responding to inquiries
- Personalizing your shopping experience
- Sending order updates and service-related communications
- Improving website performance and user experience
3. Marketing & Promotions
With your consent, we may send promotional messages, offers, and product updates via email or other channels. You can opt out at any time.
4. Sharing of Information
We do not sell your personal data. We may share information with trusted partners only for:
- Payment processing
- Shipping and logistics
- Website analytics and performance tracking
5. Security & Fraud Protection
We use your information to protect against fraud, unauthorized access, and harmful activity. This includes verifying transactions and maintaining a secure shopping environment.
You are responsible for maintaining the confidentiality of your account credentials.
6. Legal Compliance
We may use or disclose your information to comply with legal obligations, enforce our policies, respond to lawful requests, or protect our rights and users.
7. Cookies & Tracking
Our website uses cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.
8. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated version.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at
support@imperajewels.com.